Every time you call the number for Social Security, you get a different person. Half of them don't speak English clear enough to understand. A third of the time the connection becomes static and you can't hear or they can't hear you. Not to mention it doesn't matter what time of day or what day of the week or what part of the month, you sit on hold for an hour to an hour and a half. Going in for an appointment is usually scheduled weeks out. Walk ins wait all day and hope to be seen.
I believe they should have a specific representative for each person. And there should be an email for the representative. So much could be done more efficiently and in a timely manner.
It took 27 months to get approved and now so far it's been 6 weeks waiting for back pay. First, they say 3-5 days, then it's 5-7 days then 10 days. On the last call we finally got an agent that went above and beyond and consulted with a technical advisor to help him write up a report to hopefully fix the problem whatever it happens to be. Only set back on that is now it's a 20 day wait.!!
My dad used to say the right hand doesn't know what the left hand is doing and boy does it feel like it now.
Blessed by God
Life's a lesson in patience @ the Bright side of the Barn
Thanks for Stopping by
Until next time, Stay Safe and Happy Trails.
